Returns & Exchanges

At Ethnasia, we want you to be completely satisfied with your purchase. If your new jewelry or fashion piece isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original Ethnasia packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing