Frequently Asked Questions
Everything you need to know about your Ethnasia experience.
What materials are used in Ethnasia jewelry?
We pride ourselves on quality and durability. Most of our pieces are crafted from high-grade 925 sterling silver, stainless steel, or brass with 18k gold plating to ensure a long-lasting, premium finish.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Can I return an item if I change my mind?
Yes, we offer a 14-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a dry place, preferably in the Ethnasia pouch provided with your purchase.
Do you offer international shipping?
Absolutely! We ship our fashion pieces worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Apple Pay and Google Pay for a secure checkout.